FAQ

Ganar Logistics Ltd provides a wide range of logistics and freight forwarding services, including:

• Air Freight Forwarding
• Sea Freight Forwarding
• Road Transport
• Customs Brokerage Services
• Warehousing & Distribution
• Mining & Project Cargo Handling
• Logistics Support & Consultancy
• Representation for Cargo Airlines, Global Forwarders, and Shippers

Ganar Logistics Ltd operates globally, with a strong presence in East African countries (Kenya, Tanzania, Uganda, Rwanda, South Sudan, Somalia, and Ethiopia), as well as in international markets such as China, India, Dubai, Thailand, the United Kingdom, and more.

We work with a network of contracted suppliers, airlines, shipping lines, transporters, and partner agents to optimize service delivery. Our experienced team uses state-of-the-art technology and thorough planning to mitigate delays, ensuring shipments are delivered promptly.

We specialize in handling a wide variety of cargo types, including:

• General goods
• Temperature-sensitive shipments (e.g., pharmaceuticals, fruits, and flowers)
• Time-critical shipments (e.g., relief cargo, live animals)
• Dangerous goods (DGR)
• Oversized and heavy project cargo for industries like mining, oil, gas, and construction.

Yes, we offer full customs brokerage services for both import and export shipments. We handle all customs documentation, declarations, and priority processing to ensure a smooth clearance process at airports, seaports, and land borders.

We provide specialized solutions for oversized cargo, including feasibility studies, multi-modal transport, special equipment handling, and customs clearance. Our services cater to the mining, oil & gas, and construction industries, ensuring proper planning and execution for complex cargo operations.

Yes, we offer flexible warehousing and distribution solutions. Our services include bonded and secure storage, cross-docking, vendor supply hubs, expedited deliveries, and more. We operate near key ports across East Africa to ensure your goods are stored and distributed efficiently.

Ganar Logistics distinguishes itself with:

• A vast regional and global network for seamless cross-border logistics.
• Expertise in customs clearance and compliance across East Africa.
• A lean management structure for quick decision-making and reduced red tape.
• Strong partnerships with airlines and shipping lines to ensure cost-effective solutions.
• A dedicated team that provides personalized support for all clients.

Yes, we offer value-added services such as:

• Marine cargo insurance
• Export/import document verification
• Dedicated account management
• Regional and country-specific representation These services are designed to enhance our clients’ logistics experience and optimize their supply chains.

You can contact us via:

• Phone: +254 114 423 652
• Email: info@ganarlogistics.com
• Head Office: Orako Building, 1st Freight Lane, JKIA, Nairobi, Kenya
  For specific inquiries, you can reach out to our General Manager, Hezekiah Kituku, at +254 724 537 032 or email him at hezekiah@ganarlogistics.com.